Frequently Asked Questions

Getting Started

How do I start using Konnektoren?

Simply visit konnektoren.help and start exploring our interactive lessons and resources.
Is Konnektoren free to use?

We offer a variety of plans, including a free tier that gives you access to many of our features.
Do I need to create an account?

While you can explore some content without an account, creating one allows you to track progress, earn achievements, and save your learning path.

What is a verifiable credential badge?: A verifiable credential badge is a digital certificate of achievement that you can securely store and share. It’s backed by web3 features, making it tamper-proof and easily verifiable by third parties.
How do I get started with SSI badges?: Once you complete certain challenges on Konnektoren, you’ll be prompted to claim your badge. You’ll need an SSI-compatible digital wallet to store your badges.
Can I share my badges with employers?: Yes! Your verifiable badges can be easily shared with schools, employers, or on social media platforms, providing proof of your German language skills.

What devices can I use?: Konnektoren works on desktop computers and web browsers. Mobile apps for tablets and smartphones are currently in development.
Do I need an internet connection?: The web version requires an internet connection. Our desktop application offers some offline capabilities.
What if I encounter technical issues?: Contact our support team at support channels for assistance with any technical problems.

How long does it take to complete a level?: Learning pace varies by individual. Our adaptive system adjusts to your progress, typically taking 3-6 months per CEFR level with regular practice.
Can I skip levels?: We recommend taking our placement test to start at the appropriate level. However, you can access higher-level content if you demonstrate proficiency.
How accurate is the progress tracking?: Our progress tracking uses advanced analytics to provide detailed insights into your learning journey, identifying strengths and areas for improvement.

What’s included in the free tier?: The free tier includes access to basic lessons, progress tracking, and some achievement badges.
Are there premium features?: Yes, premium features include advanced analytics, exclusive content, priority support, and enhanced badge capabilities.
Can I upgrade or downgrade my plan?: Yes, you can change your plan at any time through your account settings.